"In the last few weeks, nearly every warm-blooded American who’s ponied up for a big-ticket event in the 21st century has received an email alerting them to a proposed settlement of a lawsuit against Ticketmaster few had ever heard of.

Particularly in the wake of Ticketmaster’s controversial merger with concert promoter Live Nation two years ago, the near-monopolist has earned a poor reputation for its high online purchase fees and bad relationships with venues and consumers. While the settlement may offer a measure of public retribution for its unhappy customers, it’s not going to line their pockets—but it might be a wake-up call for a troubled industry."

-Good magazine (12/13/11)

Read more...